Return Policy
Last Updated: 03/13/2026
At Digispots, we want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return under the conditions outlined below.
Return Eligibility
You may request a return within 14 days of receiving your order.
To be eligible for a return:
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The item must be unused and in the same condition as received
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The item must be returned in its original packaging
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Proof of purchase or order confirmation must be provided
Returns that do not meet these conditions may not be accepted.
Return Process
To start a return, please contact our support team at:
Please include:
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Your order number
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The product name
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The reason for the return
Once your request is approved, we will provide instructions for returning the item.
Please note that items returned without prior approval may not be accepted.
Return Shipping
Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.
We recommend using a trackable shipping service, as Digispots cannot guarantee receipt of returned items without tracking.
Shipping costs are non-refundable.
Non-Returnable Items
Certain items may not be eligible for return, including:
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Used products
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Items not in original condition
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Products without original packaging
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Final sale or clearance items (if applicable)
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
Please provide:
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Your order number
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Photos of the item
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A brief description of the issue
Our support team will review the case and assist you with a replacement or solution.
Contact Us
If you have any questions regarding returns, please contact us:
Our team will respond within 24–48 business hours.