Refund Policy
Last Updated: 03/13/2026
At Digispots, we aim to ensure a fair and transparent refund process for our customers.
Refund Eligibility
Refunds may be issued in the following situations:
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Returned items that meet the return eligibility requirements
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Items that arrive damaged or defective
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Incorrect items were shipped by mistake
Refunds will only be processed once the returned item has been received and inspected.
Refund Process
After we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.
If approved, the refund will be processed to your original payment method.
Refund Timeframe
Refunds may take 5–10 business days to appear in your account depending on your bank or payment provider.
Shipping Costs
Original shipping costs are non-refundable, unless the return is due to:
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A defective product
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A damaged item
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An incorrect item was sent by us
Late or Missing Refunds
If you have not received your refund yet:
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Check your bank account again
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Contact your credit card provider
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Contact your bank, as processing times may vary
If you still have not received your refund, please contact us.
Contact Information
For refund inquiries, please contact:
Our support team will respond within 24–48 business hours.